A CPA member is a top-rated tradesman, who is highly skilled and displays best trading practice standards and ultimate customer satisfaction on every job.
FULLY VETTED, HIGHLY SKILLED APPROVED TRADESMEN
Not only are we fully vetted in terms of trading records, financial position, quality of work, trading practices and customer service, but we are continually vetted by you the consumer.
An Insurance Backed Guarantee (IBG) is valuable protection in the unlikely event we cease to trade. Only use a company or contractor who will provide you with a home improvement guarantee – with the paperwork to prove it. Otherwise, you could believe you are covered when you are not.
The Consumer Protection Association (CPA) provides us with Insurance Backed Guarantees for every project we do. This protects you in the unlikely event that a tradesperson or company ceases to trade due to liquidation or bankruptcy. We also provide deposit protection for home improvement projects.
If, due to the liquidation, receivership, administration or winding up of the business due to bankruptcy, state retirement or death of the principal(s), the company no longer exists – you will be covered by the IBG.
However, the guarantee given to us by the CPA is valid the whole time we are trading and so any defects should be corrected by Herts Glass.
Depending on the work undertaken the IBG is available for a period up to 10 years and is underwritten by an authorised insurer.